A project manager has received complaints from several team members about a senior developer's aggressive communication style during code reviews. The developer's feedback is often harsh and demotivating, causing team morale to decline. Which combination of feedback approaches is most likely to address this situation effectively?
Delegate the issue to the developer's manager and request that they address the behavior
Have a private conversation with the developer to discuss the impact of their communication style, then facilitate a team discussion to establish guidelines for constructive feedback
Send the developer a written warning about their behavior and copy their manager to ensure compliance
Address the developer's communication style during their next performance review and set specific goals for improvement
In this scenario, the most effective combination of feedback approaches is to first have a private, one-on-one conversation with the senior developer to discuss the impact of their communication style on the team, followed by facilitating a team discussion to establish clear guidelines for providing constructive feedback during code reviews. The private conversation allows the project manager to address the issue directly with the developer, understand their perspective, and help them recognize the need for change. By following up with a team discussion, the project manager can involve all team members in creating a shared understanding of acceptable feedback practices, promoting a positive and collaborative team culture. Providing only written feedback or addressing the issue in a performance review may not be sufficient to change the developer's behavior and improve team dynamics. Delegating the issue to the developer's manager may not be appropriate, as the project manager is directly responsible for managing team communication and resolving conflicts.
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