Crucial Exams

Project Management Professional Practice Question

A project manager assembles a cross-functional team whose members have markedly different professional backgrounds, problem-solving styles, and cultural perspectives. Some stakeholders argue that this cognitive diversity will automatically escalate relationship conflict and make consensus harder to reach. Which statement best reflects research-supported guidance on the likely impact of encouraging thought-process diversity on a project team?

  • It inevitably creates relationship conflict and reduces consensus, so project managers should avoid mixing divergent thinking styles.

  • It tends to stimulate creativity and better decision-making when properly facilitated, outweighing the risk of extra debate.

  • It eliminates groupthink but has no measurable effect on project results such as ROI or schedule performance.

  • It slows decision-making without offering any notable advantages over homogeneous teams.

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