Midway through project execution, a key stakeholder emails the project manager requesting weekly status reports that are not specified in the approved communications management plan. According to PMI best practices, what is the most appropriate next step for the project manager?
Explain to the stakeholder that additional updates are not possible.
Update the communications management plan to add the weekly reports.
Proceed with the existing plan and disregard the new request.
Evaluate the request's impact and initiate the change management process.
The communications management plan is a subsidiary component of the project management plan. PMBOK requires that any change to the project management plan go through the organization's change control process. Therefore, the project manager should first assess the request's impact, then submit a change request and follow the change management process to update the plan once approved. Simply updating the plan bypasses control, while refusing or ignoring the stakeholder harms engagement.
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Why is it important to follow the change management process for communication updates?
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Project Management Fundamentals and Core Concepts
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