As a project manager, you discover that a team member has mistakenly over-reported the project's progress to the client, making it seem more advanced than it actually is. Which action should you take that best aligns with the PMI Code of Ethics and Professional Conduct?
Reassign the team member to a different role to prevent similar mistakes in future reports.
Inform the client about the discrepancy and provide the accurate project status.
Allow the current report to stand to maintain client confidence and work internally to align progress with the reported status.
Discuss the issue with the team member privately and correct the report before sending future updates.
According to the PMI Code of Ethics and Professional Conduct, project managers are expected to be honest and transparent in their communications. Informing the client about the discrepancy and providing the accurate project status upholds the values of honesty and responsibility. While addressing the issue internally (option A) is important, not informing the client fails to correct the misinformation. Allowing the inaccurate report to stand (option C) compromises integrity, and reassigning the team member (option D) does not address the immediate ethical obligation to rectify the situation.
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Project Management Fundamentals and Core Concepts
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