Crucial Exams

CAPM Practice Question

As a business analyst assigned to a project for developing a new customer relationship management (CRM) system, you are tasked with gathering requirements from various departments including sales, marketing, customer service, and IT. Which requirements gathering method would be most appropriate to foster collaboration and obtain comprehensive requirements from all stakeholders?

  • Distribute electronic surveys to collect input from stakeholders

  • Organize a joint requirements workshop with stakeholder representatives

  • Review existing documentation and past project records

  • Conduct individual interviews with each stakeholder

CAPM
Business Analysis Frameworks
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