Crucial Exams

CAPM Practice Question

A project manager observes that her team is experiencing low morale due to recent project setbacks. Which action best demonstrates her use of emotional intelligence to improve the team's performance?

  • Delegate the responsibility of motivating the team to a senior team member to increase buy-in.

  • Schedule a meeting to acknowledge the team's stress and discuss strategies to overcome the setbacks.

  • Individually reprimand team members for their decreased productivity.

  • Emphasize the need to stay on schedule and instruct the team to work extra hours, but promise to add this to lessons learned so it won't happen in future projects.

CAPM
Project Management Fundamentals and Core Concepts
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