A new project manager notices recurring disagreements between developers and testers that are slowing progress. To manage these conflicts and improve collaboration, which personal competency should the project manager rely on the most?
Emotional intelligence is critical for project managers because it enables them to recognize and manage their own emotions and those of others, leading to effective conflict resolution and improved team cooperation. Technical proficiency is important for understanding the project's technical aspects but does not directly address interpersonal dynamics. Time management helps in scheduling and meeting deadlines but is less relevant to resolving conflicts. Risk assessment is essential for identifying potential project issues but does not focus on team interactions and conflict resolution as emotional intelligence does.
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Project Management Fundamentals and Core Concepts
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