A business analyst needs to model the interactions between users and a system for a new application. The analyst wants to create detailed narratives that describe the sequence of actions and possible variations to achieve specific goals. Which tool should the analyst use?
Use cases are the appropriate tool for modeling detailed interactions between users and a system. They provide narratives that outline the step-by-step processes, including alternative paths and exceptions, to achieve specific user goals. User stories are brief, high-level statements of user needs without detailed steps. Entity-relationship diagrams focus on data relationships, and prototypes are preliminary models of the application's interface.
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Business Analysis Frameworks
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