A business analyst needs to gather detailed requirements from a group of stakeholders who have conflicting views on the desired features of a new product. Which approach is most suitable to achieve a consensus and document the requirements?
Organizing a facilitated workshop is the most appropriate approach in this situation. Facilitated workshops bring together key stakeholders to collaboratively discuss requirements, resolve conflicts, and reach consensus efficiently. This interactive setting allows the business analyst to mediate discussions, clarify misunderstandings, and ensure that everyone's input is considered. Individual interviews may not effectively resolve conflicts as stakeholders are engaged separately. Surveys lack the interactive element needed to address disagreements. Reviewing existing documentation does not address new conflicting requirements.
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Business Analysis Frameworks
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