CAPM Practice Question

Understanding the distinction between internal and external stakeholders is crucial for proper stakeholder management. In this scenario, regulatory bodies are correctly classified as external stakeholders because they exist outside the organization developing the software but have significant influence through compliance requirements and regulations. Internal stakeholders work within the organization developing the project (like the software company's IT staff, product owners, and quality assurance team). External stakeholders exist outside the organization but have interest in or influence over the project (like patients, hospital administrators, regulatory bodies). The hospital CIO would be an external stakeholder (representing the client organization), not internal to the software company. Similarly, contracted UI designers are external resources brought in for specific expertise, not internal employees. The software company's marketing team is an internal stakeholder, not an external one as suggested in one of the incorrect options.