You are the project manager for a software development project. One of your key stakeholders is not responding to your requests for feedback on critical project deliverables, causing delays in the schedule. You have attempted to communicate through various channels but have not received a response. What should you do next to resolve this issue?
Replace the stakeholder with someone else who will respond more promptly.
Continue to send requests and wait for a response from the stakeholder.
Escalate the issue to the stakeholder's supervisor to seek assistance in resolving the communication problem.
Remove tasks requiring the stakeholder’s feedback from the project scope to avoid delays.
When faced with unresponsive stakeholders affecting the project timeline, it is appropriate to escalate the communication issue to the stakeholder's supervisor. This approach seeks assistance from higher authority to address the problem, ensuring the project stays on track. Continuing to wait for a response without further action does not resolve the delay. Replacing the stakeholder is typically beyond the project manager's authority and may not be feasible. Removing tasks from the project scope without proper change control can compromise project objectives and stakeholder expectations.
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