You are managing a project team and notice that a team member's workload is consistently exceeding their capacity, leading to missed deadlines and decreased quality of work. Which of the following is the BEST action to take to address this issue?
Encourage the team member to work overtime to meet deadlines
Reduce the scope of the project to alleviate the team member's workload
Assign additional resources to share the workload with the team member
Replace the team member with someone more efficient
Assigning additional resources to share the workload with the team member is the best course of action. This approach helps balance the workload, improves productivity, and maintains quality standards without overburdening any single team member. Encouraging overtime can lead to burnout and further decrease in performance. Reducing the project scope may not be feasible without stakeholder approval and could compromise project objectives. Replacing the team member does not address the underlying issue of excessive workload and may negatively impact team morale.
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What are some signs that a team member is overworked?
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How can I effectively assign additional resources to help a team member?
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What are the potential consequences of encouraging overtime work?