During the planning phase of a new software implementation project, the project manager and quality lead convene to draft a Quality Assurance (QA) plan that will guide work throughout the life cycle. What is the PRIMARY purpose of producing this QA plan at this stage of the project?
To create a schedule for project tasks and milestones
To identify potential risks and develop mitigation strategies
To outline the project's communication methods between stakeholders
To establish standards and procedures to ensure project deliverables meet quality requirements
A well-constructed Quality Assurance plan documents the quality standards, metrics, and procedures the team will use to ensure every interim work product and final deliverable satisfies agreed-upon requirements. It clarifies how quality will be planned, assured, and controlled, assigning responsibilities and defining review or audit activities. Other management areas such as scheduling, stakeholder communication, and risk mitigation are covered by their own dedicated planning documents, so those are not the primary focus of a QA plan.
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