As a project manager preparing the transition plan for implementing a new company-wide software system, which action best addresses the needs of the internal audience?
Provide comprehensive training sessions for employees on the new system.
Negotiate post-deployment support terms with the software vendor.
Secure approval from regulatory authorities for the software implementation.
Notify customers about the upcoming changes to service.
Providing comprehensive training sessions for employees addresses the needs of the internal audience by ensuring they are equipped to use the new system effectively. Engaging employees through training facilitates a smoother transition and adoption of the system. The other options focus on external stakeholders or vendor relations, which do not directly address the internal audience's needs.
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Why are training sessions important for employees during a software transition?
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What are common methods for delivering effective training?
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How can feedback from employees be integrated post-training?