After completing a project, a project manager wants to gather insights from the team to improve future projects. What activity should the project manager perform to achieve this?
Reassign team members to their next assignments upon project completion.
Prepare a final report highlighting project successes for senior management.
Send a survey to stakeholders requesting feedback on the project deliverables.
Facilitate a session for the team to reflect on project processes and outcomes.
Facilitating a session for the team to reflect on project processes and outcomes enables the project manager to capture lessons learned. This collaborative reflection helps identify successes and areas for improvement, contributing to continuous improvement in future projects.
Sending a survey to stakeholders gathers external feedback but may not capture the team's internal experiences. Reassigning team members immediately overlooks the opportunity to learn from the project. Preparing a report for senior management shares results but doesn't involve the team in identifying process improvements.
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What is a lessons learned session in project management?
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Why is internal feedback more valuable than external feedback in this context?
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How can the outcomes of this session be documented for future reference?