A project manager needs to track and manage issues reported by team members in real-time during the project execution phase. Which of the following tools would be MOST appropriate to use?
Issue log
Fishbone/Ishikawa diagram
Ticketing/case management system
Gantt chart
A ticketing/case management system allows for real-time tracking and management of issues. It enables team members to report problems as they occur and the project manager to monitor their resolution promptly. An issue log, while it records issues, is typically a static document and does not support real-time updates or active management. Gantt charts display project schedules, and Fishbone/Ishikawa diagrams aid in identifying root causes of issues, but neither are designed for tracking and managing issues as they occur.
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