A project manager needs to create a formal document that defines the work activities, expected outcomes, and timeframes that a vendor must follow for a project. This document will also set performance standards and outline terms and conditions. Which document should the project manager prepare to ensure both parties have a clear understanding of the project requirements?
The Statement of Work (SOW) is the document that specifies all the work activities, expected outcomes, and timeframes that a vendor must adhere to. It establishes performance standards and terms and conditions, ensuring both the organization and the vendor have a clear understanding of the project requirements. A Project Charter authorizes the project and summarizes objectives but does not detail vendor-specific work. A Service-Level Agreement (SLA) defines the level of service expected in operational terms, not project-specific deliverables. A Non-Disclosure Agreement (NDA) is focused on confidentiality and does not outline work activities or performance standards.
Ask Bash
Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.
What is included in a Statement of Work (SOW)?
Open an interactive chat with Bash
How is a Statement of Work (SOW) different from a Service-Level Agreement (SLA)?
Open an interactive chat with Bash
Why is a Statement of Work (SOW) critical in vendor management?