A project manager is overseeing a critical server software upgrade scheduled for this weekend. The project team has a detailed deployment plan, but the project sponsor is concerned about potential service disruptions if the upgrade fails. To mitigate this risk, what essential document should the project manager ensure is in place before the upgrade begins?
A rollback plan provides a predefined procedure to revert systems to their previous stable state if a change, like a software upgrade, leads to problems. This plan is a key risk mitigation tool that addresses concerns about potential failures and service disruptions. While a deployment plan details the upgrade process, and communication and training plans are also important, only the rollback plan specifically outlines how to undo the change.
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What is a rollback plan in IT change control?
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