A project manager is leading a construction project that is facing frequent delays due to various unforeseen issues. To systematically identify the underlying causes of these delays, which of the following tools should the project manager utilize?
Gantt chart
Control chart
Fishbone/Ishikawa diagram
Scatter diagram
The Fishbone/Ishikawa diagram is a root cause analysis tool that helps project managers visually map out potential causes of a problem. By categorizing causes into branches (such as methods, materials, equipment, and people), it enables teams to pinpoint specific factors contributing to delays and address them effectively.
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