A project manager discovers that team members are unknowingly repeating tasks because solutions found by others are not shared effectively, leading to wasted time and resources. What should the project manager implement to address this issue?
Increase oversight by monitoring each team member's work more closely.
Hire additional staff to handle the increased workload due to duplicated efforts.
Implement a system for documenting and sharing solutions among team members.
Encourage team members to solve problems independently to improve their skills.
Implementing a system for documenting and sharing solutions—essentially creating a new knowledge base—allows team members to access information about resolved issues, reducing redundant work and improving efficiency. Increasing oversight may help in tracking work but does not facilitate knowledge sharing. Encouraging independent problem-solving without sharing solutions perpetuates the issue. Hiring additional staff adds cost without addressing the root cause of the duplication.
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