A project manager at a software company is tasked with acquiring a new Customer Relationship Management (CRM) system. After evaluating commercial options, the team determines that none meet their unique workflow requirements. The company has a highly skilled development team available. The project manager decides to utilize this internal team to create a custom CRM solution from scratch. Which procurement method is the project manager using?
The 'Build' (also known as 'Make') procurement method involves creating or developing resources internally using the organization's own personnel and assets. This is the correct choice because the company decided to use its in-house team to develop the software. The 'Buy', 'Lease', and 'Subscription' methods all involve acquiring resources from external vendors, which the company chose not to do.
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What factors influence the decision to use the 'Build' procurement method?
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How does the 'Build' method compare to the 'Buy' method in terms of time and cost?
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What types of projects are best suited for the 'Build' procurement method?