You are drafting the benefits realization plan for a multi-year digital-transformation program. Before the steering committee will approve the plan, you must establish a baseline against which future benefit delivery can be measured. Which component must be defined to create that initial reference point?
Measurement criteria provide the quantitative or qualitative indicators, baseline values, and target thresholds that allow benefits to be objectively tracked throughout the program. Without agreed criteria there is no reference point to compare actual results, whereas risk strategies, resource allocations, and timelines address other aspects of program governance but do not establish the benefits baseline.
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PgMP
Benefits Management
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