Which action is the best way to confirm that all closure activities align with the documented benefit targets once every project in the program has been completed?
Launch new improvement initiatives immediately after closure, trusting future reviews to reveal whether the original benefits were realized.
Collect performance metrics on the final outputs, obtain formal acceptance from key stakeholders, and compare the results to the agreed benefit criteria.
Hold a single celebratory meeting to thank the team, relying on subjective feedback instead of the agreed benefit metrics to confirm success.
Hand over all deliverables to the sponsor and archive the program documents without verifying performance against benefit targets.
Collecting objective performance metrics, obtaining formal acceptance from key stakeholders, and comparing actual results with the pre-defined benefit criteria provide direct evidence that the program has met or exceeded its intended benefits. The other actions either skip measurement, rely only on administrative transfer, or use subjective feedback, none of which conclusively demonstrates alignment with the documented benefit targets.
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PgMP
Benefits Management
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