Which action is the best way to confirm that all closure activities align with the documented benefit targets once every project in the program has been completed?
Collect performance metrics on the final outputs, obtain formal acceptance from key stakeholders, and compare the results to the agreed benefit criteria.
Launch new improvement initiatives immediately after closure, trusting future reviews to reveal whether the original benefits were realized.
Hand over all deliverables to the sponsor and archive the program documents without verifying performance against benefit targets.
Hold a single celebratory meeting to thank the team, relying on subjective feedback instead of the agreed benefit metrics to confirm success.
Collecting objective performance metrics, obtaining formal acceptance from key stakeholders, and comparing actual results with the pre-defined benefit criteria provide direct evidence that the program has met or exceeded its intended benefits. The other actions either skip measurement, rely only on administrative transfer, or use subjective feedback, none of which conclusively demonstrates alignment with the documented benefit targets.
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Why is it important to use performance metrics to confirm benefit realization?
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What is the difference between benefit criteria and program deliverables?
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PgMP
Benefits Management
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