A structured benefits sustainment plan-including clearly assigned ownership, defined metrics, and continuous performance reviews-helps ensure that benefits remain aligned with strategic objectives. Without such ongoing monitoring, the advantages delivered by the program may degrade or be lost over time, as noted in PMI guidance on benefits sustainment. In contrast, ad-hoc or short-term monitoring, disbanding the program team, or freezing changes without measurement provide little protection against benefit erosion.
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PgMP
Benefits Management
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