PgMP Practice Question

To track changes in participant satisfaction with new features across multiple releases, the program manager needs a data-collection method that produces ordinal, statistically analyzable results. Which technique best meets this requirement?

  • Distribute a post-release Likert-scale survey asking participants to rate their satisfaction numerically

  • Hold informal focus-group discussions to collect narrative feedback

  • Measure the number of unresolved defects reported to the service desk

  • Track adoption rates of the new features using application-usage analytics dashboards

PgMP
Stakeholder Engagement
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