The program steering committee complains that project teams submit inconsistent status reports, making it difficult to compare performance across the enterprise. As the newly appointed head of the Program Management Office, which action should you take first to close this governance gap?
Schedule monthly coaching sessions with project managers to improve the narrative quality of status updates
Develop and mandate a standardized reporting methodology and templates for all projects and programs
Deploy an enterprise dashboard tool that aggregates existing data without changing current report formats
Conduct a resource-capacity assessment to rebalance workloads before comparing program performance
A core duty of the PMO is to establish and enforce common governance mechanisms-including standardized status-reporting procedures and templates-so data are comparable and actionable across projects and programs. Deploying a dashboard before harmonizing inputs, reallocating resources, or coaching narrative skills would not resolve the underlying inconsistency.
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PgMP
Governance
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