Crucial Exams

PgMP Practice Question

Midway through a multi-year transformation program, the chief marketing officer emails the program manager requesting a new customer-facing capability that will delay key milestones by three months and add significant cost. The request has not yet been entered in any tracking system. According to the approved program change management plan, what should the program manager do first?

  • Direct each affected project manager to rebaseline schedules to accommodate the three-month delay.

  • Reject the request until the executive supplies a detailed business case and funding.

  • Record the request in the program change log and assign an initial identifier for tracking.

  • Immediately convene the steering committee to decide whether to accept the new capability.

PgMP
Program Life Cycle Management
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