PgMP Practice Question

Midway through a multi-year digital-transformation program, the program manager learns that the first product increment will go live in two months. Operations leaders worry about ownership gaps and post-go-live defects. To minimize disruption and preserve benefits, what should the program manager ensure is in place before authorizing deployment?

  • A transition plan co-developed with operations that lists hand-over tasks, responsible owners, acceptance criteria, and 90-day support measures

  • A sign-off letter confirming the system passed initial functional testing and can be released to users

  • A lessons-learned log summarizing project execution issues for future reference

  • A vendor maintenance contract that transfers warranty responsibility immediately after development ends

PgMP
Benefits Management
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