A program manager is defining the standard measurement criteria and Key Performance Indicators (KPIs) for a new program. To ensure these metrics are effective for monitoring and controlling the program, what is the most critical input to analyze?
Detailed work breakdown structures from constituent projects
The program's financial and resource allocation plans
Historical performance data from similar past programs
The correct answer is stakeholder expectations and requirements. According to the PgMP Examination Content Outline, standard measurement criteria and KPIs are defined by analyzing stakeholder expectations and requirements to monitor and control the program. While other inputs like financial plans, WBS, and historical data are useful, the primary driver for defining what success looks like-and therefore what should be measured-comes from the stakeholders' stated goals and needs.
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PgMP
Program Life Cycle Management
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