Crucial Exams

PgMP Practice Question

During the rollout of a new analytics platform, the program manager wants to document requirements for a vendor's system responsiveness, availability, and support. Which action helps hold the vendor accountable for delivering these obligations?

  • Incorporate specific targets, structured measurement protocols, and regular review intervals into a formal agreement with the vendor

  • Negotiate general reliability clauses in a statement of work and invite the vendor to propose corrective measures if issues arise

  • Include a concise note in the project plan acknowledging the vendor's responsibilities and use informal reminders as needed

  • Schedule routine status updates with the vendor, relying on day-to-day collaboration rather than documented requirements

PgMP
Program Life Cycle Management
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