Crucial Exams

PgMP Practice Question

During kickoff for a two-year digital transformation program, the program manager interviews customer service, IT, finance, and compliance leaders, all of whom express different priorities. The executive sponsor stresses that the initiative must boost customer experience and revenue. To craft a mission statement that reflects varied stakeholder perspectives yet remains aligned with the sponsor's direction, what should the program manager do next?

  • Ask each functional lead to submit an individual mission statement and select the most suitable one

  • Facilitate a collaborative workshop with representatives from each stakeholder group to synthesize priorities, then validate the resulting draft against organizational strategy and the sponsor's objectives

  • Delay writing the mission statement until the scope baseline is approved to avoid rework

  • Summarize the sponsor's goal in a concise statement and distribute it for stakeholder sign-off, adjusting later if objections arise

PgMP
Strategic Program Alignment
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