During delivery, a project manager submits a change request to extend the project schedule by four weeks. The delay will postpone a capability listed on the program roadmap and could defer planned benefits. According to PMI's Standard for Program Management, what is the MOST appropriate way for the program manager to handle this request?
Reject the request outright, because any schedule slippage violates the program baseline.
Implement the change immediately to avoid further delay and update documentation later.
Submit the request to the program's standardized change-control process for impact analysis and approval before any work is authorized.
Approve the request at the project level, since schedule decisions reside with the project manager.
Because the proposed change affects a component's schedule and could impact program benefits, it must be evaluated through the program's established change-control system. The program manager ensures the request is logged, analyzed for effects on benefits, cost, risk, and dependencies, and then approved or rejected by the designated program authority (e.g., steering committee or change-control board). Acting unilaterally at the project level, rejecting the request without analysis, or implementing the change before approval would violate program governance and could jeopardize strategic objectives.
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PgMP
Program Life Cycle Management
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