During an ongoing software upgrade program, a key sponsor proposes incorporating a new, specialized data archiving component with technical requirements that differ from the program's established architecture. The sponsor is advocating for quick approval of this change. What is the most appropriate first step for the program manager to take?
Initiate a separate, fast-tracked project for the new component to avoid disrupting the current program plan.
Accept the request immediately given the sponsor's strong backing to maintain stakeholder satisfaction.
Formally log the request and evaluate its comprehensive impact on the program according to the change management plan.
Deny the request to protect the original program scope and prevent potential rework and delays.
The most appropriate action is to adhere to robust change control practices. This ensures the suggested component is carefully evaluated for its full impact on program scope, budget, schedule, quality, and benefits realization. Following the documented change management plan involves formally logging the request, performing a thorough impact analysis, presenting the findings to the governance body (like a change control board), and documenting the final decision. Approving the request prematurely based on sponsor influence can introduce unmanaged risks, leading to financial or scheduling issues. Denying the change outright disregards potential benefits and could damage stakeholder relationships. Creating a separate project might seem efficient but avoids a holistic impact assessment, potentially causing integration problems and undermining the coordinated management that is central to program success.
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PgMP
Program Life Cycle Management
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