Crucial Exams

PgMP Practice Question

After rolling out an enterprise data-analytics platform, a program manager must finalize the transition plan because the vendor contract ends next month. Operational departments have limited experience with the tool and senior leadership wants to ensure benefits such as faster decision cycles continue after program closure. Which action should the manager prioritize to protect these benefits during transition?

  • Assign a senior analyst as system owner without adding additional support resources

  • Purchase a one-year break/fix support extension from the vendor to handle incidents during stabilization

  • Deliver focused training that addresses known skill gaps and certifies operational staff on key analytics workflows

  • Create a centralized knowledge repository containing technical documentation and standard operating procedures

PgMP
Benefits Management
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