A program to launch a new e-commerce platform is in its final phase. During a governance review, a new, sophisticated cybersecurity threat is identified that could compromise customer data, significantly reducing the projected 'enhanced customer trust' benefit. As the program manager, which action best realigns the benefits realization plan with this emergent risk?
Wait to adjust the benefits plan until the next scheduled review cycle to maintain the established baseline.
Record the issue in a separate risk log while retaining the benefits realization plan in its current version.
Place benefits tracking on hold until the security threat is fully resolved by the technical teams.
Integrate a detailed risk response into the program plan, revise benefit projections, and communicate the updated strategy to stakeholders.
Revising the plan and communicating the latest risk updates ensures alignment with the program's intended outcomes. Capturing the threat in the risk management approach, adjusting projected benefits, and notifying relevant stakeholders support proactive responses to maintain and refine benefits. Answers that delay or avoid plan updates, or withhold critical information, leave the program vulnerable to unaddressed risks and reduce stakeholder readiness.
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Why is it important to revise program projections when a new threat is discovered?
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What is the role of stakeholders in addressing a new program threat?
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What is the purpose of integrating new threats into the risk management plan?
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PgMP
Benefits Management
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