A program to develop a new financial services platform is in the execution phase. A significant and unexpected regulatory change is announced, requiring substantial adjustments to the platform's compliance and reporting modules. The legal department has submitted a formal change request with wide-ranging impacts on program scope, schedule, and budget. What is the program manager's most appropriate initial action?
Initiate a comprehensive impact analysis across all program components, engaging with project teams and stakeholders to quantify effects on benefits, costs, risks, and the schedule.
Approve the change in principle and charter a separate, fast-tracked project to handle the regulatory requirements to isolate the impact.
Immediately escalate the change request to the program governance board for a go/no-go decision to avoid any delays in resolution.
Instruct the compliance module's project team to absorb the new requirements within their existing budget and timeline to demonstrate efficiency.
The most appropriate initial action, according to program management best practices, is to conduct a formal and comprehensive impact analysis. This analysis is a critical step in the integrated change control process. It involves evaluating the proposed change's effects on all program aspects, including scope, schedule, budget, quality, resources, and risk, and how it aligns with the program's strategic objectives. Escalating to the governance board without this data is premature. Forcing a project team to absorb the impact is unrealistic and circumvents proper governance. Creating a separate project might lead to integration problems and fails to address the holistic impact on the current program's committed benefits.
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PgMP
Governance
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