Crucial Exams

PgMP Practice Question

A program to consolidate enterprise IT infrastructure is facing active resistance from a key department that fears operational disruption. Concurrently, the steering committee is demanding accelerated timelines. The existing communication plan prescribes only monthly newsletters. To regain alignment across the program, what is the program manager's MOST effective action?

  • Schedule targeted workshops with the resistant department to address their concerns and provide the steering committee with a revised, risk-adjusted forecast.

  • Escalate the department's resistance to the program sponsor and request their intervention to enforce compliance with objectives.

  • Organize a program-wide town hall to publicly address the resistance and reiterate the strategic importance of the consolidation.

  • Increase the frequency of the program newsletter to provide all stakeholders with more transparent updates on progress and challenges.

PgMP
Stakeholder Engagement
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