PgMP Practice Question
A program manager wants to effectively monitor the quality performance of the program. Which key performance indicator should they use?
Schedule variance
Resource utilization
Rate of defect resolution
Budget adherence
A program manager wants to effectively monitor the quality performance of the program. Which key performance indicator should they use?
Schedule variance
Resource utilization
Rate of defect resolution
Budget adherence
The correct answer, 'Rate of defect resolution,' directly measures the effectiveness of addressing quality issues within the program. This indicator provides insight into how quickly and efficiently defects are being resolved, which is essential for maintaining high-quality deliverables. The other options focus on different aspects such as schedule, budget, and resource utilization, which do not specifically address quality performance.
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