PgMP Practice Question

A program manager overseeing a large-scale infrastructure upgrade notices that multiple component projects are repeatedly experiencing integration failures during acceptance testing. Initial troubleshooting by the project teams provides only temporary fixes, and similar issues reappear in subsequent test cycles, threatening key program milestones. To permanently resolve these recurring failures, which of the following should the program manager do first?

  • Escalate the issue to the steering committee and request additional budget for contingency.

  • Direct the project managers to update their individual issue logs with more granular detail.

  • Revise the program's quality management plan to include more stringent testing criteria.

  • Initiate a root cause analysis to identify the fundamental source of the integration defects across the projects.

PgMP
Program Life Cycle Management
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