PgMP Practice Question

A program manager is tasked with establishing a new information repository to support organizational best practices, as outlined in the program governance standards. What is the most critical initial action the program manager should take to ensure the repository is effective and utilized across the organization?

  • Select and procure a state-of-the-art knowledge management software tool to host the repository.

  • Develop and deliver a comprehensive training program for all project managers on the importance of contributing to the repository.

  • Establish a standardized framework, including templates and categorization, for how lessons learned and best practices are to be submitted and stored.

  • Begin by populating the repository with all available documentation from a recently completed successful program to provide an immediate example.

PgMP
Governance
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