A program manager is tasked with ensuring that multiple, interdependent projects are collectively delivering on a key strategic objective. To do this effectively, they need a reliable way to measure performance and quality consistently across all components. Which approach is best suited for this purpose?
Enforce strict adherence to Earned Value Management (EVM) metrics within each individual project.
Rely on the successful completion of each project's phase-gate reviews to gauge overall program health.
Allow each component project team to define and track their own success metrics based on their specific deliverables.
Develop a program-level measurement framework that specifies shared KPIs, data collection methods, and performance baselines aligned with the benefits realization plan.
The best approach is to develop a program-level measurement framework. This framework should specify shared Key Performance Indicators (KPIs), consistent data collection methods, and performance baselines that are directly aligned with the program's benefits realization plan. This ensures that all components are measured against the same strategic goals, allowing for meaningful aggregation of data and a clear view of progress toward benefit delivery. While Earned Value Management (EVM) is excellent for controlling project constraints, it primarily focuses on outputs (cost and schedule) rather than program outcomes and benefits. Relying on phase-gate reviews is a periodic, not continuous, control and may not catch variances in time. Allowing component teams to set their own metrics leads to inconsistent data that cannot be reliably aggregated for program-level oversight.
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PgMP
Program Life Cycle Management
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