A program manager is preparing to present the charter for a large-scale digital transformation program. A key executive sponsor insists on including detailed project-level budgets and specific resource assignments prior to the approval meeting. Another stakeholder argues this level of detail is premature and will delay authorization. What is the most appropriate action for the program manager?
Present two versions of the charter: one high-level version for the general leadership and a detailed version for the executive sponsor.
Escalate the conflicting stakeholder demands to the program governance board to mediate the dispute before the presentation.
Proceed with presenting the charter focusing on high-level costs, milestones, and benefits to secure formal authorization, and address detailed planning in the next phase.
Delay the charter presentation to incorporate the detailed project-level data as requested by the executive sponsor.
The correct action is to proceed with presenting the charter focusing on high-level information to secure authorization, while committing to provide details later. The primary purpose of a program charter is to formally authorize the program's existence and grant the program manager authority by presenting high-level objectives, costs, milestones, and benefits. Including detailed project plans is an activity for the subsequent program planning and definition phases, not for the initial charter approval. Delaying for details undermines the charter's purpose, while escalation may be premature.
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PgMP
Strategic Program Alignment
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