Crucial Exams

PgMP Practice Question

A program manager is overseeing the development of a new customer portal for a large retail company. To effectively manage customer relationships, which of the following actions should the program manager prioritize?

  • Focus on meeting internal project deadlines while minimizing customer input.

  • Limit customer involvement to the initial requirements gathering phase.

  • Communicate with customers at specific stages of the program.

  • Implement regular feedback channels to gather and respond to customer input throughout the program.

PgMP
Stakeholder Engagement
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