Crucial Exams

PgMP Practice Question

A program manager is leading the deployment of a new company-wide CRM system. During the execution phase, a key market competitor unexpectedly goes out of business, creating a strategic opportunity to capture significant market share. To leverage this, the program would need to incorporate new, unplanned features for aggressive sales campaigns. What is the most appropriate first step for the program manager to take?

  • Immediately direct the project teams to begin developing the new features to seize the opportunity quickly.

  • Present a revised business case and change request to the governance board, outlining the opportunity, required changes, and impact on benefits realization.

  • Continue with the original program plan to avoid scope creep and ensure the initial benefits are delivered on time and within budget.

  • Document the opportunity in the risk register as a positive risk and monitor it without taking immediate action.

PgMP
Strategic Program Alignment
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