A program manager is leading a new digital transformation initiative and observes that several key stakeholders have conflicting expectations about the program's outcomes and timelines. Which of the following actions represents the most effective initial step for the program manager to align these diverse expectations?
Schedule separate, individual meetings with each stakeholder to understand their specific desires.
Increase the frequency of progress update meetings with all stakeholders.
Immediately develop a detailed risk register based on the conflicting expectations.
Establish and communicate a clear charter defining the program's goals, scope, and measurable benefits.
The most effective initial step in managing and aligning stakeholder expectations is to establish and clearly communicate the program's goals, scope, and intended benefits. This creates a common understanding and a baseline for all future discussions and decisions. While communication plans, risk analysis, and individual meetings are important, they are subsequent actions that build upon a clearly defined set of objectives.
Ask Bash
Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.
Why is creating and communicating a program charter the most effective initial step?
Open an interactive chat with Bash
What key elements should a program charter include to ensure stakeholder alignment?
Open an interactive chat with Bash
How does addressing conflicting stakeholder expectations early benefit the program's success?
Open an interactive chat with Bash
PgMP
Stakeholder Engagement
Your Score:
Report Issue
Bash, the Crucial Exams Chat Bot
AI Bot
Loading...
Loading...
Loading...
Pass with Confidence.
Project Management Package
You have hit the limits of our free tier, become a Premium Member today for unlimited access.
Military, Healthcare worker, Gov. employee or Teacher? See if you qualify for a Community Discount.
Monthly
$9.99
$9.99/mo
Billed monthly, Cancel any time.
3 Month Pass
$19.99
$6.66/mo
One time purchase of $19.99, Does not auto-renew.
BEST DEAL
Lifetime Pass
$29.99
One time purchase, Good for life.
What You Get
All Project Management Package plans include the following perks and exams .