Crucial Exams

PgMP Practice Question

A program manager is assigned to a multi-year, enterprise-wide transformation program that is failing due to intense conflicts between key executives and widespread disengagement. To salvage the program, a new stakeholder engagement plan is required. Which initial action is most critical for analyzing the complex stakeholder landscape to build an effective strategy?

  • Conduct structured, one-on-one interviews with key stakeholders, including dissenting executives, to perform a detailed analysis of their interests, influence, and specific concerns.

  • Develop a new communications management plan based on the program's original stakeholder register and communication matrix.

  • Organize a large, all-hands workshop with all identified stakeholders to collaboratively redefine the program's vision and benefits.

  • Review all existing formal agreements, such as contracts and RFPs, to document the committed obligations of external partners and vendors.

PgMP
Stakeholder Engagement
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