Crucial Exams

PgMP Practice Question

A program manager for a new strategic initiative reviews lessons learned from a similar past program, which revealed that poor stakeholder communication resulted in significantly diminished benefits realization. The organization's standard process is to archive these reports. What action should the program manager take to best ensure the new program's success?

  • Formally update the new program's governance plan and communication strategy to include specific mitigation activities based on the identified lessons.

  • Schedule a one-time kickoff presentation for the new team to review the key failures from the previous program's lessons learned report.

  • Follow the standard PMO process by ensuring the report is archived and accessible to the new team.

  • Escalate the findings to the governance board and recommend delaying the new program until the organization's lessons learned process is improved.

PgMP
Governance
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