Crucial Exams

PgMP Practice Question

A program manager for a new enterprise resource planning (ERP) system implementation notices that operational readiness is lagging. While the technical deployment is on schedule, the long-term value is at risk because IT support and business unit teams are unprepared to manage the new system. What is the most critical integration activity to prioritize?

  • Secure additional funding to hire a specialized third-party firm for post-launch operational support.

  • Establish a joint working group with operational leaders to integrate new skill development and process handoffs into the program plan.

  • Request a scope change to delay the final go-live date until operational teams declare full readiness.

  • Launch an internal communications campaign to highlight the upcoming changes and benefits to all employees.

PgMP
Strategic Program Alignment
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