A global logistics company is deploying a new communications platform to enhance file exchange and coordinate scheduling across multiple regions. The program manager is deciding how to train everyone who will use the new system. Which training approach fosters consistent adoption and skill proficiency among distributed teams?
Web-based presentations posted on the corporate portal with minimal follow-up and limited practice exercises.
Structured sessions that combine live workshops, simulations, and mentorship, focusing on realistic skill application in the new system.
Study materials focusing on advanced theoretical models, requiring employees to read complex documents before using the system.
Structured learning experiences that blend live instruction, practical labs, and direct support encourage participants to master key tasks such as file exchange (for example, using File Transfer Protocol (FTP)) while applying newly learned skills. This approach offers ongoing interactions, enabling better retention and addressing questions promptly. Recorded sessions without interaction rely on passive learning and do not build confidence in the new tools. Reading materials that concentrate on advanced theory divert attention from practical tasks, leading to gaps in effectively operating the platform.
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PgMP
Program Life Cycle Management
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