A nurse is preparing discharge instructions for a client with limited English proficiency (LEP). Which action by the nurse is the most comprehensive approach to ensure the client understands the plan of care?
Utilize a voice-translation application on a tablet to convey the information.
Give the client a pre-translated document in their preferred language.
Use a hospital-approved professional medical interpreter and the teach-back method.
Ask a bilingual family member to translate the instructions for the client.
The correct action is to use a professional medical interpreter and the teach-back method. This combination is the most comprehensive approach to overcoming language barriers. A professional interpreter ensures accurate, confidential, and culturally sensitive communication. The teach-back method confirms the client's understanding by having them explain the instructions in their own words, which is a key strategy for patient safety. Providing only written materials does not account for potential literacy issues. Using a family member is not recommended due to the risk of inaccurate translation, bias, and breach of confidentiality. While technology can be a tool, relying solely on a translation app is not as reliable or interactive as a professional interpreter who can clarify nuances and facilitate a two-way conversation.
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